Powering the Future of Executive insights.

CLOSING THE GAP.

One Point Twenty-One equips executive teams with the ability to operationalize customer feedback through a custom AI advisory application trained on proprietary survey data. By fusing the rigor of primary research with the power of large language models (LLMs), we deliver an always-current, organization-specific system of customer intelligence—designed to drive strategic decisions across the enterprise.

The gap between customer sentiment data and strategic clarity has never been wider. We close that gap by delivering high-quality, continuously updated insights in a format that business leaders can query, trust, and act on. No more waiting weeks/months for reports– just ask and get answers instantly!

Our Advantage.

Data You Can Trust

We use only scientifically sound, high-integrity survey methods requiring verifiable human respondents and no synthetic proxies. Your insights are built on direct engagement with your actual customers.


From Reactive to Predictive

Explore sentiment, diagnose friction points, and model future behaviors. Trend analysis of customer sentiment only improves over time as you customize the Agent training and integrate more data based upon your executive team’s goals.


Insights That Evolve

Periodic data refreshes and subsequent retraining ensure your strategy remains grounded in the current reality of the market.


Technology That Learns Your Business

Our application trains on your proprietary data, creating a unique, queryable AI interface that speaks in the language of your customers and your business. We scope and design parameters around your business objectives and feed the technology information about your business, going beyond survey data, to create a feedback tool that leverages your unique perspective.